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KNOWLEDGE & CONTROL

You know your business. Keep it that way.

Training should make getting started easier—not lock your information away. Dialogiva turns your documents into organised knowledge that you can inspect, correct and maintain.

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Example knowledge baseYou’re in control

Harbour Cycle Studio

Electric bike servicing

We service conventional bicycles and electric bikes. For a repair quote, collect the customer’s contact details for the workshop team.

You can edit this information
Illustrative interface · not a live customer account
01

Start with the information you already have.

Upload DOCX, text-based PDF, TXT, Markdown, CSV, RTF or XLSX files. Write naturally: services, policies, frequently asked questions and instructions for the assistant. No scanned images or handwritten documents.

02

See the credit cost before you train.

The portal calculates a credit quote and shows the balance that would remain. Confirm when you are ready. New training processes pending documents and checks the new information against the existing knowledge base.

03

Resolve contradictions deliberately.

When the system identifies conflicting information, review it topic by topic. Keep the previous information, replace it or write the version you want to retain. AI checks can help find inconsistencies, but they are not a guarantee that every conflict will be caught.

04

Keep improving without retraining everything.

Edit, add or delete information manually without training credits. You can also request a separate consistency scan of the whole knowledge base; its credit quote is shown before you accept.

05

A reception brief for the everyday questions.

Your assistant has a short selection of essential business information for the start of a conversation. Review and edit this reception brief manually without credits, or request a new AI selection with a credit quote before confirming.

06

Documents are a starting point, not an archive.

After successful training, the uploaded files are removed. Your structured knowledge and training history remain. Keep your own original copies. Each file may be up to 10 MB; PDFs up to 100 pages; a training operation up to 200,000 extracted characters.

A few useful boundaries

Only upload information the assistant is allowed to share with any customer. Do not include passwords, confidential records or information restricted to one individual. Review the organised result and test important answers.

LET’S START WITH YOUR BUSINESS

Give your next customer a good first hello.

Bring a document. Ask a few questions. Hear the difference for yourself.

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14-day free trial · No credit card needed