dialogivaOne knowledge base, two ways to connect.
Your phone assistant and website chat consult the information you maintain. You do not need to build separate conversation flows for English and Spanish.
Back to homeEnglish + Spanish
ENGLISH + SPANISH
A familiar welcome. In two languages.
Your customer’s language should not be another hurdle. Configure English, Spanish or bilingual assistance for phone and web chat, using the same business knowledge.
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EN
“How can we help?”
Same business knowledge.
ES
«¿Cómo podemos ayudarte?»
La misma información de tu negocio.
Keep the details that matter.
Add exact names, addresses, email addresses, prices and conditions clearly. Test how the assistant explains them in both languages, especially where terminology or local expectations differ.
Let context carry the conversation.
Questions of politeness and follow-ups belong in a natural conversation. The assistant keeps conversation context and is designed to maintain the language of the interaction, while deeper questions consult business knowledge.
A few useful boundaries
Dialogiva currently focuses on English and Spanish. It is not a certified translation service. Test important or specialised wording and do not rely on the assistant for emergency or regulated professional advice.
LET’S START WITH YOUR BUSINESS
Give your next customer a good first hello.
Bring a document. Ask a few questions. Hear the difference for yourself.
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