dialogiva
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HOW IT WORKS

From your documents to your first conversation.

No conversation-flow diagrams to build. Begin with what your customers need to know, then test the assistant with the questions they already ask.

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01

01 · Create your business space.

Register with your business name, your name and email. Choose English, Spanish or bilingual for the assistant. Your trial starts with 500 training credits, 100 phone minutes and 1,000 web chat responses for 14 days.

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02 · Give it useful knowledge.

Open Knowledge and upload a document containing your services, hours, contact details and request-handling instructions. Or add the information manually. Review the credit quote before confirming document training.

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03 · Review before you rely on it.

Read the organised categories, resolve any flagged contradictions and correct incomplete information. Try basic questions, follow-ups and requests. A clear business knowledge base matters more than a large pile of documents.

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04 · Test a real phone conversation.

Once knowledge is available, generate your trial codes from the Knowledge tab. Call the shared number shown in the portal and enter the user code and PIN using the telephone keypad. Your own operator’s calling charges may apply.

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05 · Add chat and review the results.

In Web Chat, configure the widget, authorise your domain and copy the embed code into your website. Open it as a visitor. Check History for conversations and Requests for confirmed follow-ups that need your team.

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06 · Choose capacity when it makes sense.

Your dashboard shows remaining training credits, phone minutes and chat responses separately. Compare paid plans after testing your own business. Own-number activation is subject to availability and verification.

A few useful boundaries

Trial allowances expire with the trial and are not transferred to a paid plan. A test call uses the shared number, not a number assigned exclusively to your business.

LET’S START WITH YOUR BUSINESS

Give your next customer a good first hello.

Bring a document. Ask a few questions. Hear the difference for yourself.

Start your free trial

14-day free trial · No credit card needed